Food & Beverage Captain – Hotel

About the role

The Hotel seeks a motivated Food & Beverage Captain to oversee the smooth operation of all dining outlets, ensuring exceptional guest experiences while leading a dynamic team in a high‑volume environment.

Key responsibilities

• Manage day‑to‑day operations of restaurants, lounges and beverage service areas.
• Maintain high staff morale, foster teamwork and provide ongoing motivation.
• Schedule the F&B team, report hours worked and input rosters into the system.
• Coordinate food & beverage requirements for hotel events and functions.
• Ensure accurate billing for groups and individual guests.
• Train and coach new and existing team members.
• Participate in the Manager on Duty program for restaurant operations.
• Promote health & safety standards and support a safe work environment.
• Contribute to environmental and sustainability initiatives.
• Uphold hotel policies, code of ethics and deliver top‑level customer service.
• Cover shifts in other F&B departments as directed.

Required profile

• Minimum 1 year supervisory experience in a four‑diamond hotel restaurant or lounge.
• At least 2 years progressive experience in a high‑volume hotel F&B setting.
• Strong knowledge of hotel food & beverage operations and product ranges.
• Excellent English communication skills; additional languages are a plus.
• Proven leadership, decision‑making and problem‑solving abilities.
• Solid business acumen with understanding of hotel financial reporting.

Required skills

• Experience with Opera or a comparable property management system.