Guest Experience Expert – Front Desk

About the role

As a Guest Experience Expert you will be the first point of contact for guests staying at our property on Dead Sea Road. You will create memorable, personalized experiences throughout the entire stay, from check‑in to check‑out, while upholding Marriott’s standards of wonderful hospitality.

Key responsibilities

• Welcome guests, process check‑in and check‑out transactions efficiently.
• Respond promptly to guest requests, inquiries, and concerns.
• Provide local area information and recommend attractions.
• Maintain accurate records, complete daily reports, and handle operational tasks.
• Ensure the front‑desk area is clean, organized, and presentable at all times.

Required profile

• High school diploma or equivalent.
• No prior work experience required.
• Ability to stand, walk, sit, and lift objects up to 10 lb without assistance.
• Professional appearance, strong communication skills, and commitment to safety and confidentiality.

Required skills

• Basic computer proficiency for reservation systems.
• Customer‑service orientation.

What we offer

• Full‑time, on‑site position within a global hospitality brand.
• Opportunities for career growth and development.
• Inclusive, diverse work environment.