HR Specialist – Day-to-Day Operations & Employee Support

About the role

We are looking for an HR Specialist to manage day-to-day HR operations, support employee lifecycle events and ensure smooth onboarding, off-boarding and benefits administration. The role works closely with payroll, finance, legal and other stakeholders to maintain accurate records and compliance.

Key responsibilities

• Maintain employee records, HR systems, compensation data, contracts and documentation.
• Serve as primary point of contact for employee HR inquiries and resolve operational issues.
• Administer employee benefits, handling enrollments, changes and related queries.
• Develop, update and improve HR SOPs, process documentation and knowledge-base resources.
• Prepare HR reports, analyse employee data and support internal and external audits.
• Collaborate with Payroll, Finance, Legal and other business units to ensure seamless HR operations.
• Identify opportunities to streamline processes and enhance employee experience.
• Assist in onboarding and training new HR team members and support cross-training.

Required profile

• Fluent English communication, both written and spoken.
• Tech-savvy, comfortable learning new digital tools and systems.
• Strong interpersonal skills with a positive, approachable attitude.
• Bachelor’s degree in HR, Business Administration or a related field.
• Hands-on experience with Zoho People or a similar HRIS.
• Willingness to learn, develop and take on new challenges.

Required skills

• Zoho People (HRIS) or comparable HR information system.
• General HR software proficiency (HRIS platforms).