Multi Property Laundry Manager

About the role

The Multi Property Laundry Manager oversees daily laundry operations for The St Regis Amman and W Amman hotels. The role ensures linen for guest rooms and the Food & Beverage department is washed, dried, ironed, and delivered on time while maintaining a safe, clean work environment.

Key responsibilities

• Manage day‑to‑day laundry department activities, ensuring quality standards and guest satisfaction.
• Supervise and schedule laundry staff, covering duties in employees’ absence.
• Monitor safety procedures, enforce compliance, and report any hazards.
• Control department budgets, operating statements, payroll reports, and controllable expenses.
• Order and manage supplies, uniforms, and cleaning materials within budget.
• Coordinate with Engineering for equipment maintenance and handle breakdowns.
• Develop and implement new techniques, supplies, and equipment to improve efficiency.

Required profile

• High school diploma or GED.
• Minimum of 2 years experience in laundry, housekeeping, or a related hospitality area.
• Ability to understand and perform employee duties when needed.
• Strong communication skills for safety and procedural training.

Required skills

• Laundry equipment operation.
• Inventory and supply ordering.
• Budget monitoring and expense control.