Operations Associate – Consulting (Jordan)

About the role

Consulting Operations at PwC Middle East is looking for a motivated Operations Associate to ensure CRM data compliance, build reports and dashboards, and support consulting teams across the region.

Key responsibilities

• Act as the Salesforce champion for the Consulting line of service.
• Maintain data hygiene and manage opportunities within Salesforce.
• Produce pipeline and operational reports and dashboards.
• Provide operational support to Consulting and C&M teams.
• Handle ad‑hoc Salesforce, reporting and automation requests.
• Deliver regular Salesforce training sessions to individuals and teams.
• Collaborate closely with Finance to align financial reporting with Salesforce data.

Required profile

• Excellent verbal and written communication skills.
• Strong analytical and problem‑solving abilities.
• High attention to detail and commitment to data accuracy.
• Effective time‑management and ability to handle multiple priorities.
• Confidence in supporting users and delivering training.
• Strong collaboration and stakeholder‑management capabilities.

Required skills

• Salesforce (or other CRM) experience.
• Proficiency with Power BI, Excel or similar reporting and visualization tools.