Operations Coordinator

About the role

REACH World is expanding its team in Amman and seeks an Operations Coordinator to support the Operations Department. The role focuses on managing client applications, verifying documents, and ensuring smooth, accurate processes in a fast‑paced environment.

Key responsibilities

• Review and verify translated documents.
• Apply for police clearance certificates (Jordan, UK, USA) on behalf of clients and liaise with authorities.
• Certify designated documents as required.
• Support the Operations team with client application processes.
• Submit citizenship applications for newborns across Caribbean programs.
• Assist with post‑citizenship services.
• Organise and prepare client files prior to shipping.
• Handle full files during urgent cases and perform additional tasks as needed.

Required profile

• Bachelor’s degree in Business Administration or a related field.
• 1‑2 years of experience in operations, administration, or a similar role.
• Strong organisational and time‑management abilities.
• Excellent communication and interpersonal skills.
• Very good command of written and spoken English.
• Ability to handle sensitive and confidential information with discretion.

Required skills

• Proficiency in Microsoft Office.
• Experience with CRM systems or database management (advantageous).