Secretary – Maintenance Department

About the role

We are looking for a proactive Secretary to support our Maintenance Department. You will act as the main point of contact between the technical team, clients and internal stakeholders, ensuring smooth administrative operations.

Key responsibilities

• Schedule and organise maintenance appointments and coordinate between the technical team and clients.
• Answer phone calls, respond to customer inquiries and provide professional assistance.
• Prepare departmental correspondence, administrative reports and follow‑up on work orders.
• Update records, perform data entry and manage both electronic and physical filing systems.
• Coordinate with other departments to ensure a seamless workflow.
• Track maintenance requests, technicians’ reports and ensure timely follow‑up.

Required profile

• Diploma or Bachelor’s degree in Business Administration or a related field.
• Minimum 1 year of experience in administrative or secretarial roles, preferably within maintenance or technical services.
• Strong organisational, time‑management and communication skills.
• Professional attitude when dealing with customers.
• Good command of English.

Required skills

• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).

What we offer

• Opportunity to work in a well‑established engineering and commercial environment.
• Collaborative team setting with clear career development pathways.