Telemarketing Agent
Sama Telecom · Gouvernorat d'Amman
وصف الوظيفة
About the role
The Telemarketing Agent is responsible for contacting prospective or existing clients by phone to promote products, services, or schedule appointments while meeting performance targets. The role involves both outbound and inbound calling, lead generation, and maintaining accurate customer records.
Key responsibilities
- Outbound & Inbound Calling: Call potential customers using designated lists to pitch services, explain features, and handle incoming customer inquiries.
- Lead Generation & Qualification: Identify prospective clients, assess their needs, and qualify leads before handing them over to the direct sales team.
- Script & Protocol Adherence: Follow approved company scripts, standard operating procedures (SOPs), and privacy guidelines during every call.
- Data Management: Record accurate customer information, update interaction notes, and maintain clean database records in CRM systems.
- Follow-Ups: Contact leads who requested callbacks, missed appointments, or need further assistance to secure a conversion.
- Target Achievement: Meet individual Key Performance Indicators (KPIs), such as daily call volume, conversion rates, or consultation bookings.
Required skills
- Proficiency with Microsoft Office applications.
- Experience using Customer Relationship Management (CRM) software.
Questions fréquentes
لماذا تبلغ عن هذا العرض؟
اكتشف المزيد
الرواتب والأدلة وعمليات البحث في Jordan.
الرواتب حسب المهنة
قدم طلبك في 30 ثانية
أدخل بريدك الإلكتروني للتقديم. سيتم إنشاء حساب تلقائياً.
بالمتابعة، أنت توافق على شروط الاستخدام.
لديك حساب بالفعل؟ تسجيل الدخول
عزز فرصك
حمّل سيرتك الذاتية وسنقترح عليك الوظائف التي تناسب ملفك.
جاري تحليل سيرتك الذاتية...
Sama Telecom
Gouvernorat d'Amman
عروض عمل ذات صلة
-
Premium Guest Experience Team Leader / Supervisor
Extensya Gouvernorat d'Amman -
Premium Guest Experience Quality Assurance Specialist
Extensya Gouvernorat d'Amman -
Remote Appointment Setting Representative
Tribe Wellness Sales, Inc Gouvernorat d'Amman -
Customer Experience Specialist
Mada BNPL Amman -
Telesales Executive – Drive Revenue
DHL Express Amman