Virtual Assistant – Mid-Term Rental Specialist

About the role

We are seeking a proactive and detail‑oriented Virtual Assistant to support our growing portfolio of Mid‑Term Rental (MTR) properties. In this remote role you will manage daily operations, communicate with guests, and help optimise property performance.

Key responsibilities

• Handle guest communications before, during, and after stays.
• Coordinate bookings, inquiries, lease agreements, and tenant onboarding.
• Monitor occupancy, update pricing, and track renewals, extensions, and move‑in/move‑out schedules.
• Manage maintenance requests and liaise with vendors.
• Maintain listings on platforms such as Furnished Finder, Airbnb, Zillow, and direct booking channels.
• Keep property records, reports, and operational documentation up to date.
• Assist with calendar management and reservation updates.
• Provide prompt customer service and resolve guest concerns.

Required profile

• Previous experience managing Mid‑Term Rental properties.
• Strong written and verbal English communication skills.
• Excellent organisational and multitasking abilities.
• Ability to work independently and solve problems proactively.
• Reliable internet connection and a dedicated workspace.

Required skills

• Furnished Finder
• Airbnb
• Zillow
• Guesty
• Hostaway
• Property management software (PMS)

What we offer

• Competitive compensation.
• Long‑term remote opportunity.
• Growth within a fast‑growing property management company.
• Supportive and collaborative team environment.