Business Development & Sales Officer – Corporate & Institutional Sales

About the role

SouqFann is an online marketplace for handmade products, locally crafted goods and creative products from artisans and small businesses. It is looking for a motivated, results-driven Business Development & Sales Officer to grow corporate and institutional sales by promoting customized product packages, corporate gifts and curated collections to companies, organizations, NGOs and other institutions.

Key responsibilities

• Identify and approach corporate, institutional and organizational clients, build a pipeline of prospects and reach out to decision-makers in HR, procurement, marketing, administration and corporate affairs.
• Develop long-term relationships and recurring orders, and explore opportunities such as corporate events, Ramadan and Eid gifts, employee recognition and conferences.
• Prepare quotations, commercial proposals, presentations and customized package offers, and present them to clients while negotiating terms and following up to close sales.
• Coordinate orders with sellers and internal teams so that availability, quality, packaging, branding and delivery are met, and follow orders through production, delivery and payment.
• Maintain client relationships, collect feedback and resolve issues to improve the customer experience.
• Research market trends and competitors, identify new sectors and partnerships, and keep accurate records of leads, quotations and sales.
• Monitor sales targets, conversion rates and revenue, and recommend ways to improve sales performance.

Required profile

• Bachelor's degree in Business Administration, Marketing, Sales or a related field.
• Experience in business development, B2B sales, corporate sales or account management.
• Strong communication, presentation, negotiation and client relationship skills, and good organizational skills for handling several opportunities and orders at once.
• Proficiency in Arabic and English.
• Preferred: experience selling corporate gifts, promotional products or event-related products; existing relationships with companies, NGOs or government entities in Jordan; experience preparing commercial proposals and quotations and managing bulk orders; familiarity with e-commerce, local products, handmade goods or artisan businesses.

Required skills

• Good working knowledge of Microsoft Office and sales reporting tools.
• Proactive, target-oriented approach focused on achieving sales results.