Client Account Manager – Growth (Jordan)

About the role

The Client Account Manager will support the leadership team for key Government and Public Services accounts across the Middle East, based in Amman. This internal client services position focuses on driving account growth, managing project pipelines, and building strong relationships with both internal stakeholders and client procurement teams.

Key responsibilities

• Support the Lead Client Service Partner in developing and implementing account strategies and initiatives.
• Conduct market research on local and global trends, opportunities, and challenges to inform strategic decisions.
• Monitor economic KPIs, track financial performance against annual account plans, and provide growth insights.
• Coordinate account‑team strategy meetings and produce executive‑level reports and dashboards.
• Support key pursuits, generate win/loss analyses, and maintain pipeline data in Jupiter.
• Build networks with internal finance, growth, and GPS teams and with client procurement stakeholders.
• Manage client‑portal activities, including RFP distribution, vendor registrations, and invoicing verification.

Required profile

• Bachelor’s or Master’s degree in Business Administration, Economics, Marketing or a related field.
• 4+ years of relevant experience, preferably in professional services and government/public‑services sectors.
• Proven ability to work effectively in a matrixed, multicultural environment.
• Strong project‑management and analytical reporting capabilities with exceptional attention to detail.
• Confident communicator able to interact with senior leadership.

Required skills

• Advanced proficiency in Microsoft Excel.
• Advanced proficiency in Microsoft PowerPoint.