Commercial Travel Officer (CTO) – USN

About the role

The Commercial Travel Officer (CTO) provides official travel validation, entitlement determination, quality assurance, and coordination support to Service Members, Department of Defense civilians, and other authorized travelers throughout the ASG‑Jordan Area of Operations. The role ensures travel is processed accurately, efficiently, and in compliance with the Joint Travel Regulations, Fly America Act, and related DoD policies.

Key responsibilities

• Review and validate official travel packets before ticket issuance to confirm proper authorization and documentation.
• Determine traveler entitlements and allowances in line with Joint Travel Regulations and DoD travel policies.
• Counsel travelers on entitlements, allowances, required documentation, and travel requirements.
• Verify documentation for PCS, TDY, Emergency Leave, COT Leave, and other authorized travel.
• Prepare, review, and validate Government Cost Worksheets and related cost documentation.
• Review Defense Travel System (DTS) authorizations for accuracy and compliance.
• Support travel involving Centrally Billed Accounts (CBA) and Individually Billed Accounts (IBA).
• Coordinate with travelers, commands, government representatives, the designated Travel Management Company, airlines, and other stakeholders to facilitate official travel.
• Provide validation and quality‑control functions for the ticketing provider to complete commercial travel arrangements.
• Research and validate cost‑effective travel solutions that meet mission requirements.

Required profile

• Strong knowledge of DoD travel regulations, including the Joint Travel Regulations and Fly America Act.
• Ability to interpret and apply travel policies to a variety of official travel scenarios.
• Excellent attention to detail for reviewing travel documentation and cost worksheets.
• Effective communication skills for counseling Service Members and DoD civilians.

Required skills

• Proficiency with the Defense Travel System (DTS).