Field Service & Sales Engineer

About the role

The Field Service & Sales Engineer will combine hands‑on technical work on industrial refrigeration systems with proactive business development to grow the service portfolio across Jordan and the Levant region.

Key responsibilities

• Perform maintenance inspections, troubleshooting, and overhauls of ammonia‑based industrial refrigeration systems, compressors and related plant components.
• Generate service leads, acquire new customers and expand the service market footprint.
• Update the installed base, prepare and coordinate proposals, and follow up on quotations for services, spare parts and components.
• Secure and close service contracts, spare‑part sales and engineering service deals.

Required profile

• Bachelor’s degree in Mechanical, Thermal/Energy Engineering, Mechatronics or an equivalent technical diploma with extensive field experience.
• 5–7 years of hands‑on experience with ammonia industrial refrigeration systems and major compressor brands (GEA Grasso, Sabroe, York, Mycom, Frick).
• Proven track record in compressor overhauling, generating service leads and selling engineering services or spare parts.
• Deep knowledge of refrigeration cycles, central plant components, control systems, electrical panels and ammonia safety codes.
• Based in Jordan with willingness to travel frequently across Jordan and the Levant.
• Strong command of technical English and a valid Jordanian driving licence.
• Highly persistent in sales follow‑ups, proactive team player with a hunter mindset.

Required skills

• Ammonia industrial refrigeration systems
• Compressor overhauling
• GEA Grasso compressors
• Sabroe compressors
• York compressors
• Mycom compressors
• Frick compressors
• Industrial refrigeration cycles
• Control systems
• Electrical panels