Front Desk Receptionist (Bilingual Arabic/English)

About the role

We are seeking a friendly, bilingual (Arabic/English) Front Desk Receptionist to be the welcoming face of our organization. The role involves managing visitor interactions, handling phone communications, and supporting administrative functions to ensure smooth daily operations.

Key responsibilities

• Greet visitors and clients warmly, directing them to the appropriate personnel or department.
• Answer, screen, and transfer incoming calls as needed.
• Schedule and manage appointments for students and other stakeholders.
• Address and resolve customer complaints and inquiries promptly.
• Maintain and monitor reception supplies, ensuring adequate stock of stationery and merchandise.
• Log incidents reported by coaches, follow up, and ensure satisfactory resolution.
• Promote company programs and services to prospective customers, converting leads into enrollments.
• Provide administrative assistance to senior management when required.

Required profile

• Excellent organizational and communication abilities.
• Strong interpersonal and problem‑solving skills.
• Detail‑oriented, reliable, and able to work well in a team.
• Fluent in both Arabic and English, spoken and written.

Required skills

• Basic data processing and computer proficiency.