Hotel HR Assistant Manager

About the role

The Hotel HR Assistant Manager will oversee day‑to‑day human resources operations, supporting recruitment, employee administration, staff development and employee relations to maintain a productive workforce.

Key responsibilities

• Manage full recruitment cycle: vacancy announcements, CV screening, interviews, selection and onboarding.
• Develop, implement and maintain HR policies and procedures in line with hotel requirements and Jordanian labor legislation.
• Maintain accurate, confidential employee records, contracts and HR documentation.
• Monitor attendance, shift schedules, overtime, leave and absenteeism in coordination with department heads.
• Coordinate monthly payroll inputs with Finance, handling attendance, overtime and employee‑related changes.
• Handle employee relations matters, address workplace concerns and support grievance resolution.
• Coordinate performance appraisals, probation reviews, training programs and staff development initiatives.
• Prepare periodic HR reports on headcount, recruitment, turnover, attendance and leave.

Required profile

• Bachelor's degree in Human Resources, Business Administration or related field.
• 3–5 years of relevant HR experience, preferably in hospitality.
• Practical experience in recruitment, employee relations, HR administration and payroll coordination.
• Good knowledge of Jordanian labor legislation and social security procedures.

Required skills

• Proficiency in Microsoft Office applications, especially Excel and Word.