Learning and Development (L&D) Officer

About the role

Jo Academy is seeking a Learning and Development (L&D) Officer to support its growing digital education platform. The role focuses on coordinating training activities, maintaining employee learning records, and ensuring that staff receive effective development opportunities aligned with the company’s goals.

Key responsibilities

• Assist in scheduling training sessions, workshops, onboarding programs, and e‑learning activities, including venue or virtual platform booking and equipment setup.
• Manage communications with participants, respond to LMS navigation queries, and distribute training materials and schedules.
• Provide administrative support for onboarding, coordinating orientation sessions and preparing welcome resources.
• Maintain accurate training attendance sheets, evaluation forms, and participant records, both digitally and physically.
• Enter, update, and maintain data in the Learning Management System (LMS), including enrollments, completions, feedback, and certifications.
• Upload digital learning content and generate completion reports as required.
• Collect participant feedback, summarize insights, and assist in reporting outcomes to the L&D team.
• Monitor participation in mandatory training, follow up on pending certifications, and ensure compliance with internal and regulatory standards.

Required profile

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

Required skills