New Business Consulting & Innovation Lead

About the role

SITA Labs, SITA's innovation and new business-building engine, is looking for an entrepreneurial, commercially driven professional to engage senior aviation executives, understand their business challenges and financial drivers, and turn them into new technology business opportunities. The role moves from initial customer engagement through commercial validation and market traction.

Key responsibilities

• Develop a deep understanding of airline and airport business models, operational economics, P&L drivers and strategic priorities, and identify where technology delivers measurable financial and operational impact.
• Lead strategic conversations with C-level executives and senior operational leaders, challenge assumptions, uncover underlying business problems and position opportunities around business outcomes rather than technology features.
• Quantify opportunities through financial analysis, ROI models, cost savings, revenue potential and operational improvements, and build compelling investment cases.
• Identify and develop new business opportunities, validate willingness to pay, secure customer commitments and drive initiatives from early discovery to initial revenue.
• Take ownership of new business initiatives, working closely with technology and product teams to develop, test and scale differentiated solutions.

Required profile

• Experience in aviation technology consulting, consultative enterprise sales, business transformation or strategic business development, ideally with airlines or airports.
• Proven ability to engage C-level executives and influence strategic and investment decisions.
• Strong understanding of aviation business economics, financial performance and operational value drivers.
• Track record of turning customer challenges into measurable business outcomes and commercial opportunities.
• Entrepreneurial, analytical, and able to build new propositions from scratch, including through concept, proof-of-concept and commercialization.
• Ability to work in ambiguous, unstructured environments and to communicate across levels to influence stakeholders.
• Experience in innovation labs, startups or venture-building teams is an advantage.

What we offer

• Flex Week: work from home up to 2 days per week depending on team needs.
• Flex Day: tailor your workday to your life and plans.
• Flex-Location: up to 30 days a year working from anywhere in the world.
• Employee Assistance Program and Champion Health for wellbeing.
• Professional development with platforms such as LinkedIn Learning, Pluralsight, Harvard Business Publishing and Stanford.
• Competitive benefits tailored to local market and employment status.