Processing Executive – Client Documentation Specialist

About the role

The Processing Executive is a full‑time, on‑site position based in Amman, Jordan. You will be responsible for managing client documentation and ensuring accurate, timely submissions for citizenship and residency programs.

Key responsibilities

• Organise and verify client documents for completeness and accuracy.
• Prepare files for submission to various citizenship and residency programs.
• Update internal systems, track application statuses and coordinate with consultants and team members.
• Respond to government representatives and internal inquiries, maintaining clear records.
• Support compliance and finance teams with data and documentation.

Required profile

• Strong analytical skills to review documents and identify discrepancies.
• Effective communication skills for professional interaction with clients, colleagues and external partners.
• Customer‑service orientation to handle inquiries and provide updates.
• Basic understanding of finance for fee‑related documentation and payment tracking.
• Relevant experience in administrative, processing or operations roles, preferably in visa, legal or immigration services.
• Diploma or bachelor’s degree in business, administration, English, translation or related field.
• Excellent organizational abilities, accuracy in documentation and capacity to manage multiple cases and deadlines.
• Professional fluency in English; Arabic language skills are a plus.

Required skills

• Proficiency in document management and data entry.
• Familiarity with internal tracking systems.