Spa Therapist

About the role

A hotel belonging to the Accor network, which groups more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations, is looking for a Spa Therapist. The role centres on delivering professional, friendly and engaging service to guests in the spa.

Key responsibilities

• Offer professional, friendly and engaging service consistently
• Perform massage and treatments while keeping clients comfortable
• Carry out 30, 45, 60, 90 and 120 minute massages and body treatments
• Provide aesthetics services such as facials and nails as required
• Deliver individualised guest service by acknowledging and responding to their needs and expectations
• Keep the work area clean and neat, with equipment in safe working order
• Take part in other spa operations, including body treatments, product knowledge and retail sales
• Help guests with information about hotel facilities
• Follow departmental policies, safety and sanitation rules, and perform other duties as assigned

Required profile

• Certification from an accredited school of Massage and Aesthetics (required)
• Previous experience as a Massage Therapist preferred
• All professional licenses must be current
• CPR and First Aid certification preferred

Required skills

• Excellent communication and organisational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible and reliable
• Ability to stay calm and courteous while focusing on guest needs