Technical Business Analyst

About the role

The Technical Business Analyst (TBA) will serve as the critical bridge between business stakeholders and the development team in Damascus. You will translate business needs into clear, actionable technical requirements and ensure that delivered solutions align with business objectives and user expectations.

Key responsibilities

• Elicit, analyse and document business requirements, producing functional and technical specifications that are complete, consistent and testable.
• Act as the primary liaison between business units and developers, clarifying context, priorities and expected outcomes.
• Collaborate with architects and developers to confirm technical feasibility, address gaps early and define system behaviour, data flows and integrations.
• Contribute to high‑level solution design, creating user stories, acceptance criteria, process flows, data models and mapping documents.
• Support Agile delivery by participating in backlog grooming, sprint planning and reviews, helping to prioritise requirements.
• Assist QA teams in test case creation, lead User Acceptance Testing (UAT) activities and ensure traceability between requirements and test coverage.
• Develop training materials, conduct end‑user training sessions and support post‑implementation adoption.

Required profile

• Strong background in software/application development.
• Proven experience leading end‑to‑end business lifecycle projects from conception through support.
• Excellent analytical and stakeholder‑engagement skills to identify and fill requirement gaps.
• Ability to work closely with technical teams and understand architectural constraints.
• Familiarity with Agile methodologies and collaborative delivery environments.

Required skills