Telesales Representative

About the role

We are looking for a motivated Telesales Representative to engage existing customers and promote course renewal options. The role focuses on increasing conversion rates while delivering a high level of customer satisfaction.

Key responsibilities

• Contact existing customers to present renewal options and drive conversions.
• Maintain regular follow‑up to understand learning needs and recommend personalized solutions.
• Monitor student progress, analyze performance data, and develop renewal strategies.
• Address customer inquiries, resolve concerns, and ensure satisfaction throughout the renewal process.

Required profile

• Minimum 2 years of experience in sales or a related field.
• Strong communication and interpersonal abilities.
• Comfortable working in a target‑driven environment.
• Highly motivated to meet and exceed sales targets.

Required skills

What we offer

• Social and medical insurance (individual coverage).
• 21 days of vacation per year.
• On‑the‑job training provided.