Bellman – Hotel Luggage Assistant

About the role

The Bellman supports guests by handling luggage and parking services while ensuring compliance with Mövenpick operational standards. Working under the Bell Captain, you will contribute to a seamless guest experience at the resort.

Key responsibilities

• Assist guests with luggage handling and car‑park services on arrival and departure.
• Maintain and update the daily logbook and inspect front‑office equipment.
• Observe fire safety and first‑aid procedures and report any incidents.
• Handle guest complaints promptly and communicate them to the manager.
• Provide product knowledge of all hotel facilities and support daily operations.
• Report operational updates regularly to department managers.
• Attend scheduled training sessions and cooperate with all hotel departments.

Required profile

• Valid driving licence.
• Professional appearance, friendly and cheerful demeanor.
• Ability to work harmoniously with hotel staff and external partners.
• Awareness of hotel standards, safety procedures, and guest service expectations.

Required skills

What we offer

• Opportunity to work in a leading international hospitality brand.
• Training and development programs.
• Dynamic team environment in a resort setting.