This job is no longer available
This job expired on 01/08/2026. It no longer accepts applications.
Customer Service Representative – Travel Agency
Extensya · Amman
Job description
About the role
Join Extensya’s dedicated Travel Agency project in Amman as a Customer Service Representative. You will be the first point of contact for travelers, providing assistance, resolving issues, and ensuring a smooth travel experience.
Key responsibilities
- Handle inbound and outbound customer inquiries related to travel bookings and itineraries.
- Resolve problems quickly while maintaining a high level of service quality.
- Collaborate with the travel operations team to update reservations and provide accurate information.
- Work flexible shifts to cover peak travel periods.
Required profile
- Extensive experience in the travel agency field.
- English proficiency at B2 level or higher.
- Diploma or Bachelor’s degree.
- Commitment and flexibility to work shifts.
Required skills
- Strong computer skills.
What we offer
- Full‑time permanent contract.
- Competitive salary.
- Opportunities for career growth and development.
- A collaborative and supportive work environment.
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Extensya
Amman