Front Desk Receptionist – Resort

About the role

As the first point of contact for guests at the Holiday Inn Resort Dead Sea, you will ensure a smooth and memorable stay by delivering professional front‑desk service in a stunning resort setting.

Key responsibilities

• Greet guests warmly and manage check‑in and check‑out procedures.
• Answer inquiries and provide information about the resort and local attractions.
• Process reservations, guest requests and manage room key distribution.
• Maintain accurate guest records and handle billing transactions.
• Resolve guest concerns promptly, ensuring high satisfaction.

Required profile

• 1–2 years of experience in a hospitality environment, preferably 5‑star.
• Strong communication, interpersonal and organisational abilities.
• Ability to multitask and work efficiently in a fast‑paced setting.
• Fluency in English; additional language(s) a plus.
• Enthusiastic attitude with a passion for exceeding guest expectations.

Required skills

• Proficiency with Microsoft Office Suite.
• Experience using a hospitality property‑management system (PMS).

What we offer

• Competitive salary and full uniform.
• Generous room discounts and comprehensive training.
• Inclusive culture that supports wellbeing and career growth.