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This job expired on 17/08/2026. It no longer accepts applications.

Guest Experience Expert – The Residences

St. Regis Hotels & Resorts · Amman

Junior 🇬🇧 English

Job description

About the role

The Guest Experience Expert at The Residences delivers memorable, personalized service throughout a guest’s stay. You will guide guests, handle operational needs, and showcase local highlights while maintaining the brand’s high standards of safety, confidentiality, and professionalism.

Key responsibilities

  • Provide a wide range of services that guide guests through their entire stay.
  • Process operational needs, address guest requests, and complete daily reports.
  • Share local area highlights and recommendations with guests.
  • Move freely throughout the property to perform tasks, including lifting, carrying, pushing, or pulling objects up to 10 lb.
  • Maintain a safe workplace, follow company policies, protect assets, and uphold quality standards.

Required profile

  • High school diploma or G.E.D. equivalent.
  • No prior related work experience required.
  • No supervisory experience required.
  • No specific license or certification required.

Required skills

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    Published 4 months ago

    25 views · 0 interested

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    St. Regis Hotels & Resorts

    Amman