Telesales Manager

About the role

We are looking for a dynamic Telesales Manager to lead our sales team in Amman, Jordan. The role focuses on driving B2C English language education sales, aligning the team with 51Talk’s growth objectives and ensuring high‑quality customer interactions.

Key responsibilities

• Develop and implement sales plans that support company strategies and revenue targets.
• Supervise, coach and train the on‑site sales team to improve professional skills and achieve performance goals.
• Analyse sales data, design motivational initiatives and boost team morale to enhance results.
• Optimize team structure and build a talent pipeline for sustainable growth.
• Communicate company policies, provide constructive feedback and execute tasks assigned by senior management.

Required profile

• Bachelor’s degree.
• Minimum 3 years of sales experience and at least 2 years managing a sales team, preferably in B2C telesales or the education sector.
• Strong communication and team‑management abilities, thriving in a fast‑paced, high‑pressure environment.
• Goal‑oriented mindset with a strong sense of achievement and determination.
• Excellent customer‑service orientation and clear, concise communication skills.

Required skills