Visa Advisor

About the role

Sun Tours is looking for an experienced Visa Advisor to join its team. The role involves guiding clients through visa requirements, preparing applications, and ensuring smooth processing for destinations worldwide. You will deliver professional advice and high-quality customer service throughout the visa journey.

Key responsibilities

• Advise clients on visa requirements, procedures and documentation for multiple countries.
• Stay updated on visa regulations, embassy requirements and immigration policies.
• Review and verify visa application documents for accuracy and completeness.
• Assist clients in preparing visa applications and supporting documents.
• Communicate with embassies, consulates and visa centres regarding applications.
• Track application status and provide timely updates to clients.
• Handle urgent and complex visa cases professionally.
• Maintain accurate records and ensure compliance with company procedures and quality standards.

Required profile

• Minimum 2 years of experience in visa processing, travel or immigration services.
• Strong knowledge of visa requirements for major destinations such as Schengen, UK, USA, Canada, Australia and others.
• Excellent understanding of embassy procedures and visa documentation.
• Attention to detail, strong organizational abilities and ability to meet deadlines.
• Fluent communication skills in Arabic and English.
• Customer‑focused attitude with professionalism.

Required skills