Assistant Outlet Manager

About the role

The Assistant Outlet Manager supports the outlet’s daily operations, ensuring a cohesive team delivers high‑quality service and meets guest expectations in a fast‑paced food and beverage environment.

Key responsibilities

• Ensure staff work together as a team to deliver optimal service and meet guest needs.
• Inspect staff grooming and attire and correct any deficiencies.
• Perform opening and closing duties, including setting up supplies, cleaning equipment, and securing the outlet.
• Maintain organized storage areas using FIFO, cleanliness, and conduct scheduled inventories.
• Monitor dining‑room seating, service quality, safety, and guest wellbeing.
• Complete work orders for maintenance repairs.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, and coaching employees.
• Uphold company, safety, and security policies; report accidents and complete safety training.
• Maintain professional appearance, protect confidential information, and safeguard company assets.
• Welcome guests, anticipate service needs, assist individuals with disabilities, and express genuine appreciation.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 2 years of relevant work experience in food and beverage or hospitality.
• Minimum 1 year of supervisory experience.
• No specific license or certification required.

Required skills