Associate Director of Sales

About the role

Grand Hyatt Amman, located in the heart of Amman and equipped for business and social events, is looking for an Associate Director of Sales. The role supports the Director of Sales in leading and developing a high-performing sales team, helping the hotel stay a market leader in Amman and within Hyatt Hotels Corporation. It covers revenue growth, sales targets, strategic business relationships and coaching the sales team.

Key responsibilities

• Assist in leading, mentoring and developing the sales team to meet individual and departmental goals.
• Support the Director of Sales in executing strategic sales plans to maximize revenue and market share.
• Identify new business opportunities, emerging markets and revenue streams.
• Build relationships with corporate accounts, government entities, travel partners, event planners and industry stakeholders.
• Conduct sales calls, presentations and client meetings, and negotiate contracts, rates and agreements for group, corporate, conference and event business.
• Analyze market trends, competition and business performance to spot opportunities and mitigate risks.
• Work with Revenue Management, Marketing and Operations on forecasting, budgeting, account planning and business reviews.
• Represent the hotel at industry events, trade shows and client entertainment, and keep sales records and account management in line with Hyatt standards.

Required profile

• Minimum 4-6 years of progressive sales experience in hospitality, including at least 2 years in a similar role in a luxury or upscale hotel.
• Proven track record of exceeding sales targets and driving revenue growth.
• Ability to obtain work authorization in Jordan (Jordanian ID required due to local labour law).

Required skills

• Excellent communication, negotiation and presentation skills.
• Strong analytical and business acumen, able to interpret market and financial data.
• Ability to build relationships with internal and external stakeholders.

What we offer

• Complimentary stays at Hyatt hotels.
• Free parking.
• Special and additional leaves / paid time off.
• Medical and life insurance.
• Employee discounts on hotel services.