Store Supervisor - Mövenpick Hotel Amman

About the role

The Store Supervisor at the Mövenpick Hotel Amman oversees the daily operations of the hotel's store, ensuring the proper receipt, storage, issuance and control of all goods and materials. The role keeps inventory records accurate, monitors stock levels, prevents wastage and ensures compliance with hotel policies and procedures.

Key responsibilities

• Receive and issue goods: verify that received items match approved purchase orders and delivery notes, check quantity, quality, specifications and condition, record them in the inventory system, and report discrepancies, damaged goods or shortages.
• Maintain accurate inventory records, conduct regular physical stock counts, reconcile discrepancies and monitor minimum and maximum stock levels.
• Identify slow-moving, obsolete, expired or damaged stock and apply FIFO and FEFO stock rotation where applicable.
• Keep stores clean, organized and secure, store goods under the right temperature and environmental conditions, label items, comply with food safety, hygiene and health and safety requirements, and control access to prevent theft and damage.
• File receiving and issuing documents, assist in preparing monthly inventory reports, monitor stock losses and wastage, support internal and external audits, and comply with financial policies and purchasing procedures.
• Supervise and train the stores team, give regular feedback and follow up on performance.
• Coordinate with hotel departments, follow up with Purchasing on pending orders, communicate stock shortages and risks to management, and assist the Inventory Supervisor with month-end inventory and closing.

Required profile

• Diploma or Bachelor's degree in Accounting, Supply Chain Management, Business Administration or a related field.
• Minimum 2-3 years of experience in stores or inventory operations, preferably in the hospitality industry.
• Previous supervisory experience is an advantage.
• Detail-oriented, highly responsible, organized and reliable, with good verbal communication skills.

Required skills

• Knowledge of inventory management systems and Microsoft Excel.
• Ability to multi-task and work well under pressure.