Customer Service Advisor (Arabic/English) – Irbid
Enigma Corporation · Irbid
Job description
About the role
Concentrix is seeking bilingual Arabic‑English Customer Service Advisors to join its Irbid team. You will engage with customers from leading brands across various industries, providing support through multiple channels.
Key responsibilities
- Review customer requests and respond according to their needs and situations.
- Manage multichannel interactions (voice, email, social media, chat) to ensure a consistent experience.
- Develop technical skills and use software solutions that improve people’s lives.
- Champion better brand experiences for customers and clients.
Required profile
- Bachelor's degree or diploma in any related field.
- Proficient or bilingual in Arabic and English.
- Proactive, self‑motivated, and solution‑oriented.
- Available to work rotating and weekend shifts.
Required skills
- Experience with helpdesk systems (preferred).
- Previous customer service or sales experience (a plus).
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Published 6 hours ago
Expires 1 month from now
2 views · 0 interested
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Enigma Corporation
Irbid
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