Quality Assurance Officer

About the role

The Quality Assurance Officer will work on‑site in Aqaba to ensure that Shawerma sheesh consistently delivers safe, high‑quality food. This full‑time position focuses on monitoring hygiene, food safety, and product standards across all restaurant operations.

Key responsibilities

• Inspect incoming ingredients and finished products for compliance with quality standards.
• Verify preparation, storage, and handling processes against internal policies and local regulations.
• Conduct regular internal audits and document any non‑conformities.
• Collaborate with kitchen and service teams to implement corrective actions.
• Train staff on quality procedures and best practices.
• Maintain accurate quality records and reports.
• Identify trends in quality data and recommend process improvements.

Required profile

• Strong foundation in Quality Assurance and Quality Management.
• Hands‑on experience in Quality Control, inspections, and auditing.
• Analytical ability to interpret quality data and spot trends.
• Familiarity with food safety and hygiene regulations in a restaurant setting.
• Excellent attention to detail and systematic work style under pressure.
• Effective communication and teamwork skills.
• Relevant diploma or degree in quality management, food technology, industrial engineering, or related field (preferred).
• Previous experience in hospitality, food service, or manufacturing quality roles is an advantage.

Required skills

• Quality Assurance
• Quality Management
• Quality Control
• Quality Auditing
• Food Safety Regulations
• Analytical Data Interpretation
• Documentation