Receptionist – Resort Front Desk

About the role

As the first point of contact for guests at the Holiday Inn Resort Dead Sea, you will create a welcoming atmosphere and ensure a smooth, memorable stay for every visitor.

Key responsibilities

• Greet guests with a warm, professional demeanor.
• Assist with check‑in and check‑out procedures.
• Answer guest inquiries and provide information about the resort and surrounding area.
• Process guest requests and reservations efficiently.
• Manage room keys and maintain accurate guest records.
• Deliver exceptional customer service and resolve guest concerns promptly.

Required profile

• 1–2 years of experience in a hospitality environment, preferably in a 5‑star hotel.
• Strong communication, interpersonal and organizational skills.
• Ability to multitask and prioritize in a fast‑paced setting.
• Fluency in English; additional language(s) a plus.
• Passion for hospitality, a positive attitude and a team‑oriented mindset.

Required skills

• Proficiency with Microsoft Office Suite.
• Experience with a hospitality property management system (PMS) preferred.

What we offer

• Competitive salary and a comprehensive benefits package.
• Full uniform, generous room discounts and extensive training.
• Inclusive, supportive work environment that values diversity and wellbeing.