B2C Sales Manager – Education Technology

About the role

The B2C Sales Manager will lead customer acquisition for Faheem’s tutoring platform, targeting students and their guardians in Jordan, PA. This full‑time, on‑site position focuses on converting inquiries into active users and driving revenue growth.

Key responsibilities

• Manage the end‑to‑end B2C sales pipeline, from lead generation to closing.
• Conduct consultations with prospective students or guardians to understand their needs.
• Develop and execute sales strategies aligned with marketing campaigns.
• Track performance metrics, forecast sales, and report on pipeline health.
• Collaborate with marketing, operations, and support teams to ensure tutor availability and optimal customer experience.
• Maintain strong relationships with customers, gather feedback, and suggest service improvements.

Required profile

• Proven experience in B2C sales, lead generation, and customer conversion, preferably in a service‑based or education environment.
• Strong communication and presentation abilities to explain tutoring services clearly.
• Comfort working on‑site and coordinating with cross‑functional teams.
• Bachelor’s degree in Business, Marketing, Communications, or related field, or equivalent experience.

Required skills

• Proficiency with CRM tools for pipeline management.
• Basic data analysis and reporting capabilities.