Catering Manager

About the role

We are looking for a dynamic Catering Manager to lead our hotel’s catering operations, from the first client inquiry to the successful execution of each event. You will be the main point of contact for clients, ensuring their expectations are met while maintaining the highest standards of food quality, service, and safety.

Key responsibilities

• Plan, coordinate and manage catering events, handling all phases from proposal to post‑event review.
• Communicate with clients to capture requirements, budgets, menus and event expectations.
• Prepare proposals, quotations, contracts and detailed event plans.
• Collaborate with chefs, kitchen teams, service staff, suppliers and other hotel departments to ensure seamless execution.
• Supervise catering staff, including recruitment, training, scheduling and performance management.
• Maintain food preparation, presentation, hygiene and safety standards.
• Oversee event setup, service and breakdown according to specifications and timelines.
• Monitor inventory, equipment, supplies and catering‑related costs.
• Control labor, food and operational expenses to achieve profitability targets.
• Handle client feedback, requests and complaints promptly and professionally.
• Conduct post‑event reviews to identify improvement opportunities.
• Ensure compliance with company policies, food safety regulations and health‑safety requirements.
• Maintain accurate records of bookings, invoices, staffing, inventory and event performance.
• Develop and nurture relationships with existing and potential clients to generate repeat business.

Required profile

• Bachelor’s degree or diploma in Hospitality Management, Hotel Management, Catering Management, Business Administration or a related field.
• 3–5 years of proven experience in catering, hospitality, events or food‑and‑beverage management.
• Strong knowledge of catering operations, event management, food safety and service standards.
• Excellent leadership, communication, organizational and problem‑solving abilities.
• Demonstrated capability to manage teams, budgets, suppliers and multiple events simultaneously.
• Strong customer‑service and client‑relationship management skills.
• Good understanding of cost control, inventory management and financial reporting.

Required skills

• Proficiency in Microsoft Office.
• Experience with catering or event‑management software.