Groups, Conferences and Events Manager

About the role

As a Groups, Conferences and Events Manager you will be responsible for turning client ideas into successful hotel events, while delivering the high‑standard hospitality Hilton is known for.

Key responsibilities

• Respond promptly to client, guest and internal inquiries, ensuring a seamless experience from enquiry to event completion.
• Convert inquiries into confirmed bookings by understanding client needs and presenting tailored solutions that maximise revenue.
• Plan, organise and manage all operational details for group bookings, meetings, conferences and special events.
• Prepare accurate contracts, event orders, rooming lists and billing arrangements and communicate them to operational teams.
• Promote hotel facilities, guest rooms, catering services and event enhancements to generate additional revenue.
• Develop and maintain relationships with clients, corporate accounts and business partners to encourage repeat business.
• Identify new sales opportunities, generate leads and collaborate with the Sales team to achieve revenue targets.
• Coordinate with all hotel departments to ensure flawless event execution and client satisfaction.

Required profile

• A passion for hospitality and delivering exceptional guest experiences.
• Integrity, leadership, teamwork and a strong sense of ownership.
• Ability to work with urgency and discipline to meet tight timelines.

Required skills

What we offer

• Opportunity to work for a globally recognised hotel brand.
• Collaborative environment with a focus on professional growth.