Host/Hostess – Guest Service

About the role

The Westin in Aqaba is seeking a friendly and attentive Host/Hostess to welcome guests, manage seating, and ensure a smooth dining experience. This full‑time, front‑of‑house position is essential for creating a welcoming atmosphere and supporting the food and beverage team.

Key responsibilities

• Greet guests, determine party size, and escort them to clean, properly set tables.
• Arrange tables, chairs, and settings, accommodating special‑needs groups.
• Maintain clean and current menus, ensuring they are wrinkle‑free and plentiful.
• Monitor dining room for seating availability, safety, and guest well‑being.
• Follow company safety, security, and uniform standards; report any incidents.
• Answer telephone calls with professional etiquette and assist guests as needed.

Required profile

• High school diploma or equivalent.
• No prior experience required; willingness to learn.
• Ability to stand, walk, or sit for extended periods.
• Capability to lift, carry, push, pull, or place objects up to 10 lb without assistance.

Required skills

• Clear and professional verbal communication.
• Basic numeracy for handling menus and guest counts.

What we offer

• Opportunity to work with a global hospitality brand.
• Training in safety, service standards, and guest relations.
• Inclusive and diverse work environment.