Human Resources Operations Specialist

About the role

We are seeking a proactive and detail‑oriented Human Resources Operations Specialist to oversee daily HR operations and ensure smooth execution of employee lifecycle processes. The role works closely with business leaders, HR outsourcing vendors, and internal stakeholders to deliver compliant and efficient HR services.

Key responsibilities

• Manage employee lifecycle activities including onboarding, data changes, transfers, promotions, and off‑boarding.
• Maintain accurate employee files and HRIS data, ensuring timely updates.
• Handle work visa, work permit, and related documentation for foreign employees in compliance with local regulations.
• Coordinate monthly payroll calculations and review attendance, leave, overtime, deductions, and related data.
• Administer employee benefits, medical insurance, and social insurance matters.
• Liaise with HR outsourcing vendors, monitor service performance and SLA fulfillment.
• Ensure all HR activities comply with labor laws, company policies, and internal processes.
• Support employee‑relations matters, disciplinary actions, internal investigations, and policy explanations.
• Provide professional advice to managers on HR operations and policy implementation.
• Monitor attendance, leave balances, and probation status.
• Prepare HR reports and analyse key HR operations KPIs.
• Identify process‑improvement opportunities and support HR projects, audits, and initiatives.
• Collaborate with the HR team on onboarding, compensation & benefits, employee engagement, and related programs.

Required profile

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field.
• 3‑4 years of experience in HR operations or HR administration.
• Familiarity with labor laws, regulations, and HR best practices.
• Experience in payroll coordination, employee lifecycle management, and HR administration.
• Experience working with HR outsourcing vendors is preferred.
• Strong communication, analytical, organizational, and coordination skills.
• Ability to handle multiple tasks and prioritize effectively in a fast‑paced environment.
• High sense of confidentiality and professionalism.

Required skills

• HRIS
• Microsoft Office
• AI tools (optional)