Immigration and Visa Coordinator

About the role

Glocal Immigration is seeking a motivated Immigration & Visa Coordinator to join its Amman office. The role supports daily office operations, client interaction and the visa‑immigration process under the supervision of licensed consultants, without providing legal advice.

Key responsibilities

• Manage front‑desk activities, greet walk‑in clients and handle general inquiries.
• Conduct structured pre‑assessments using internal checklists and collect client information.
• Schedule consultations with RCICs or lawyers and follow up on required documents.
• Coordinate with the processing team to finalize and submit visa applications.
• Maintain organized, confidential client records and order office supplies.
• Support additional administrative tasks as needed.

Required profile

• College diploma or certificate in Business Administration, English, Translation, Customer Service or a related field (preferred).
• Excellent verbal and written communication skills in English and Arabic.
• Minimum one year of experience in customer service, office administration, visa services or a similar client‑facing role (preferred).
• Ability to work onsite, commute daily and adhere to official working hours.

Required skills