TeleSales Representative – B2C

About the role

Jo Academy, a leading EdTech company, is looking for a motivated TeleSales Representative to drive B2C sales. You will generate leads, close deals, and nurture customer relationships while promoting the company’s digital learning solutions.

Key responsibilities

• Conduct outbound and inbound calls, visits and virtual meetings with prospective learners.
• Identify customer needs, present suitable products, and convert qualified leads into sales.
• Prepare proposals, quotations and contracts as required.
• Maintain strong client relationships to encourage repeat business and handle objections professionally.
• Escalate complex issues and follow up on pending orders to ensure satisfaction.
• Achieve daily, weekly and monthly sales targets and KPIs.
• Participate in promotional campaigns and adhere to company sales scripts and quality standards.

Required profile

• 1–3 years of sales experience, preferably in B2C or tele‑sales.
• Bachelor’s degree in Business, Marketing or a related field (preferred).
• Strong communication, negotiation and resilience.
• Fluent Arabic with good English proficiency.
• Target‑driven mindset with a focus on results.

Required skills

• Proficiency with CRM systems.
• Familiarity with telephony platforms.
• Basic Microsoft Office skills.
• Knowledge of sales/marketing automation tools.

What we offer

• Opportunity to work in a fast‑growing EdTech environment.
• Professional development and training.
• Dynamic team culture focused on innovation and impact.