Business Administrator – Prison Services

About the role

The Business Administrator provides essential administrative support to managers and frontline staff within HM Prison Featherstone. This non‑operational role involves handling transactional work, maintaining records, and liaising with internal and external stakeholders while ensuring compliance with prison procedures.

Key responsibilities

• Organise, produce and maintain accurate records for the designated area of work.
• Act as the primary contact point for all communications to the team and distribute information appropriately.
• Complete monitoring returns and collate Service Delivery Indicators (SDIs) for reporting.
• Input requisitions into the finance database and process them for the defined area.
• Coordinate awareness sessions and prepare paperwork for managerial review.
• Correspond with relevant agencies to share information and ensure timely updates.
• Maintain and check establishment databases, manual filing systems and logs, responding within agreed timescales.
• Provide secretarial support for meetings, including agenda preparation, minute taking and action‑point distribution.

Required profile

• Competent in administrative tasks within a prison environment.
• Ability to handle confidential information and interact professionally with prisoners when required.
• Strong organisational skills and attention to detail.
• Effective communication skills for internal and external stakeholder engagement.

Required skills