Business Support Hub - Technology Consulting

About the role

EY is hiring for a Business Support Hub position within its Technology Consulting practice, based in Cairo (Egypt) or Amman (Jordan). The role acts as a strategic enabler for pursuit teams, providing industry and account insights, reusable assets and client-aligned approaches so that teams can deliver competitive, insight-rich proposals. Flexible remote work is available and no travel is required.

Key responsibilities

• Analyze industry trends, market dynamics and competitor activity, and gather account history and performance data to shape pursuit strategies
• Develop detailed project approaches aligned with the RFP scope, curate support materials and give feedback on proposals to improve win probability
• Coordinate proposal development, manage timelines, internal reviews and approvals, and maintain trackers and dashboards
• Review proposals for grammar, formatting and design, and run end-to-end quality assurance
• Collect, store and archive pursuit and market research data, and maintain repositories of reusable proposal materials such as methodologies, tools and expert CVs
• Share guidelines for reusable assets and use technology and AI to support collaboration and efficiency

Required profile

• Bachelor's degree in Engineering, Business, Economics, Computer Science or a related field; a Master's in a relevant business discipline is preferred
• PMP certification or equivalent is a strong advantage
• 5+ years of relevant professional experience
• Based in Cairo or Amman; no travel required
• Excellent written communication in English and Arabic, and strong oral communication and storytelling skills
• Strong visual design skills in PowerPoint

Required skills

• Working knowledge of data visualization tools such as Power BI and Excel dashboards
• Familiarity with Office 365 collaboration tools (Teams, OneDrive, SharePoint)
• Experience with document automation, AI-based search tools and tagging systems