Telesales Account Manager

About the role

Basis Telecommunication Services, a provider of networking and office automation solutions, is hiring a full-time, on-site Telesales Account Manager in Amman. The role manages and grows a portfolio of customer accounts through outbound and inbound telephone sales.

Key responsibilities

• Identify potential clients and present networking and office automation solutions
• Follow up on leads to convert them into long-term customers
• Maintain regular contact with existing accounts and propose wireless, voice, printing and security solutions
• Prepare quotations and process orders
• Coordinate with internal technical and support teams
• Meet sales targets and maintain accurate records in CRM systems
• Provide feedback on market trends and customer requirements

Required profile

• Relevant experience in telesales or inside sales, preferably in telecommunications, networking or technology solutions
• Diploma or bachelor's degree in Business, Marketing, Telecommunications or a related field is preferred
• Ability to work on-site in Amman, manage several accounts at once and meet defined sales targets

Required skills

• Sales skills: lead generation, negotiation and closing deals
• Account management and relationship building
• Excellent communication and customer service skills
• Comfort with CRM systems, basic office software and telephone-based sales tools