Lobby Ambassador
Fairmont Hotels & Resorts · Amman
وصف الوظيفة
About the role
A hotel that is a member of the Accor network is looking for a Lobby Ambassador. Reporting to the Front Office Director, the role is about consistently offering professional, friendly and engaging service to guests in the hotel lobby.
Key responsibilities
- Greet all guests as they enter and leave the hotel while making sure service standards are followed
- Talk with first-time visitors, show them the lobby and give directions when needed
- Help guests find out about hotel facilities and promotions in an informative and helpful way
- Follow department policies, procedures and service standards, as well as all safety policies
- Other duties as assigned
Required profile
- Previous guest service experience
- Professional presentation
- Outstanding guest service skills and sophisticated verbal communication skills
- Strong interpersonal and problem-solving abilities
- Highly responsible and reliable
- Ability to work well under pressure in a fast-paced environment and as part of a team
- Ability to stay calm and courteous while focusing on guest needs
Questions fréquentes
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اكتشف المزيد
الرواتب والأدلة وعمليات البحث في Jordan.
الرواتب حسب المهنة
قدم طلبك في 30 ثانية
أدخل بريدك الإلكتروني للتقديم. سيتم إنشاء حساب تلقائياً.
بالمتابعة، أنت توافق على شروط الاستخدام.
لديك حساب بالفعل؟ تسجيل الدخول
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اطرحه هنا: ستصلك تفاصيل العرض كاملة عبر البريد الإلكتروني، فوراً.
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Fairmont Hotels & Resorts
Amman