Records Management Administrator – Legal Aid Agency

About the role

The Legal Aid Agency is seeking a Records Management Administrator to support its Case Management team. Based in a 50,000 sq ft warehouse in South Tyneside, the role involves handling a large volume of civil and criminal case files, archive boxes and policy documents while ensuring compliance with data protection regulations.

Key responsibilities

• File new documents onto the appropriate case files.
• Retrieve, scan and dispatch documents to internal customers.
• Review civil case files for destruction in line with GDPR.
• Maintain the warehouse archive area and ensure accurate storage.
• Open, screen and process incoming post; prepare and send outgoing post.
• Provide general administrative support to the Records Management Centre.

Required profile

• Experience in records handling or a similar administrative environment.
• Ability to work in a physically demanding warehouse setting, including manual handling.
• Understanding of GDPR requirements for document retention and destruction.
• Flexibility to work a minimum of 30 hours per week across four days, including Mondays and Fridays.

Required skills

What we offer

• Fixed‑term 12‑month contract.
• Annual salary of £25,012 (national rate).
• On‑site work in South Tyneside with part‑time options.
• Civil Service benefits and a supportive work environment.