Telesales Team Leader (High Commission)

About the role

We are looking for an experienced Telesales Team Leader to drive renewal conversion and sales performance. You will lead a group of telesales representatives, ensuring they meet targets and deliver high‑quality customer interactions.

Key responsibilities

• Lead and manage a team of telesales representatives to achieve renewal conversion targets and KPIs.
• Monitor team performance and ensure consistent execution of renewal sales strategies.
• Conduct calls to prospective customers to promote and sell our products and services.
• Handle customers' inquiries and convert them into sales opportunities.
• Understand customer needs and provide appropriate solutions to close sales.
• Achieve and exceed monthly sales targets.
• Follow up on marketing leads and maintain accurate, up‑to‑date records of all sales activities in the CRM system.

Required profile

• Minimum 3 years of experience in telesales, sales or a related field.
• At least 1 year in a leadership or supervisory role.
• Strong understanding of sales and customer relationship management.
• Ability to motivate and drive a team to achieve targets.
• Professional proficiency in English, both written and spoken.
• Excellent leadership, communication, and interpersonal skills.

Required skills