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Bellboy – Guest Services & Luggage Assistance

Mövenpick Hotels & Resorts

🇬🇧 English

Job description

About the role

As a Bellboy, you will be the first point of contact for guests arriving at our hotel, ensuring a warm welcome and seamless experience from check‑in to departure. Your role is essential in delivering the high standards of service expected by our Accor‑affiliated property.

Key responsibilities

  • Efficiently transport guests' luggage, messages, and other items throughout the property.
  • Conduct thorough room orientations, informing guests about amenities and services.
  • Maintain a vigilant presence in the lobby, acting as an ambassador for the hotel brand.
  • Adhere strictly to safety and security protocols when handling guests' belongings.
  • Anticipate guest needs and proactively offer assistance.
  • Collaborate with other departments to ensure smooth guest experiences.
  • Uphold impeccable appearance and demeanor at all times.

Required profile

  • Previous experience in a hotel or related hospitality field is preferred.
  • Valid driver’s license.
  • Ability to stand for the entire shift.
  • Willingness to work flexible shifts, including evenings and weekends.

Required skills

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    Published 4 weeks ago

    Expires 4 weeks from now

    29 views · 0 interested

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    Mövenpick Hotels & Resorts