This job is no longer available
This job expired on 11/07/2026. It no longer accepts applications.
Customer Service Advisor (Arabic/English) – Amman
Concentrix · Amman
Job description
About the role
Join Concentrix as a Customer Service Advisor in Amman, providing bilingual support to customers across multiple industries. You will engage with customers through voice, email, chat, and social media, ensuring a consistent and high‑quality experience.
Key responsibilities
- Review customer requests and respond according to their needs and situations.
- Manage multichannel interactions (voice, email, social media, chat) to deliver a seamless experience.
- Develop technical proficiency with the software solutions used by Concentrix.
- Promote positive brand experiences for both customers and client companies.
Required profile
- Bachelor's degree or diploma in any related field.
- Bilingual proficiency in Arabic and English.
- Proactive, self‑motivated, and solution‑oriented attitude.
- Availability to work rotating and weekend shifts.
Required skills
What we offer
- Comprehensive training and access to cutting‑edge technologies.
- Free learning and leadership development programs.
- Clear career growth path with internal promotion opportunities.
- Supportive, inclusive workplace culture.
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Concentrix
Amman