Senior HR Executive

About the role

We are seeking a proactive, people‑focused Senior HR Executive to lead end‑to‑end HR operations and employee experience initiatives for EFS Facilities Services in Jordan. The role serves as a trusted HR partner to both employees and business leaders, ensuring smooth HR service delivery and a high‑performing workplace culture.

Key responsibilities

• Manage the full employee lifecycle, including onboarding, probation, promotions, transfers, and exits.
• Maintain accurate employee records and HR documentation in line with company policies and legal requirements.
• Act as primary point of contact for employee grievances, investigations, and workplace issues, ensuring timely resolution.
• Partner with managers on employee relations matters, disciplinary actions, counselling, and policy interpretation.
• Design and drive employee engagement, wellbeing, recognition programmes and communication campaigns.
• Conduct feedback sessions and provide recommendations to improve retention and culture.
• Ensure compliance with Jordan labour laws, internal HR governance, and support audits.
• Prepare HR reports, dashboards, headcount updates and workforce analytics for management decisions.
• Support performance management, talent reviews and coordinate HR initiatives with Group HR teams.

Required profile

• 5–7 years of HR experience with strong exposure to HR operations and employee relations.
• Proven track record handling grievances, investigations, disciplinary matters and conflict resolution.
• Hands‑on experience in employee engagement, retention and culture‑building programmes.
• In‑depth knowledge of Jordan labour laws and HR compliance.
• Experience in operational, frontline or multi‑site environments is preferred.
• Excellent communication, stakeholder management and interpersonal skills.

Required skills

• Strong understanding of Jordan labour legislation.
• Proficiency in HR documentation and record‑keeping.
• Ability to analyse HR data and produce reports.