Customer Service Advisor (Arabic/English) – Irbid
Enigma Corporation · Irbid
Job description
About the role
Join Concentrix as a Customer Service Advisor in Irbid, providing bilingual support to customers of leading brands across various industries. You will engage through multiple channels, ensuring a consistent and positive experience.
Key responsibilities
- Review customer requests and respond according to their needs and situations.
- Manage multichannel interactions (voice, email, social media, chat) to deliver a seamless experience.
- Develop technical skills by learning and using software solutions that improve people’s lives.
Required profile
- Bachelor's degree or diploma in any related field.
- Proficient or bilingual in Arabic and English.
- Proactive, self‑motivated, solution‑oriented and able to work rotating and weekend shifts.
Required skills
- Ability to work with helpdesk systems (if experienced).
What we offer
- Comprehensive training and access to cutting‑edge technologies.
- Free learning and leadership development programs with strong internal promotion opportunities.
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Published 7 hours ago
Expires 1 month from now
3 views · 0 interested
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Enigma Corporation
Irbid
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